When your order has been completed, you will receive a relevant letter. After receiving the confirmation, please contact us on info@bc-jewelry.eu to agree pick-up time and date. Please note that we are not in the shop at all times.

If you need help changing a piece of jewelry purchased from us, please book an appointment in the online system. Exchange of jewelry purchased from us is completely free for you! 🙂 However, if you want to get a new piercing done, you can also find free times in the online booking system under ‘piercing’ in the menu.

Feel free to contact us if you have any questions!